Tech Mahindra and AWS collaborate to integrate GenAI into telecom networks

On By Online Niel

Tech Mahindra and Amazon Web Services (AWS) signed a multi-year agreement on November 27 to develop a Artificial Intelligence (AI) Autonomous Network Operations Platform (ANOP) based for telecom service providers and entrepreneurs.

The global technology consulting and digital solutions provider said the platform will leverage AWS’s AI, machine learning (ML) and generative AI (GenAI) technologies to help customers transition network operations from an on-premises infrastructure to a proactive, over-time model real. which operates on a hybrid cloud. The ANOP platform shortens the mean time to repair (MTTR) for network and service incidents and the deployment of network and service configurations by more than 30%.

Manish Mangal, Chief Technology Officer, Telecom & Global Business Head, Network Services at Tech Mahindra, said: “The communications industry is at a pivotal point of deploying disaggregated, virtualized and cloud-native RANs. Our collaboration with AWS empowers telcos to simplify operations, modernize networks and unlock revenue through advanced artificial intelligence and machine learning. By integrating GenAI from AWS, our Autonomous Network Operations Platform provides real-time insights, intelligent workflows and supports O-RAN adoption for efficient and proactive network management.”

Robin Harwani, Head of Telco Industry Solutions at AWS, said: “Collaborating on AWS’ AI/ML integration, including generative AI offerings to build Tech Mahindra’s ANOP is an important step to help telcos accelerate operations transformation their network. Through this effort, network operators can get AI-enabled generative, actionable, and just-in-time recommendations, such as for NOC operations, optimization of field dispatchers, as well as automatic self-healing for preventive actions. This will make it easier for operators to reduce their operating expenses.”